Shipping & Delivery Policy

We are dedicated to delivering your orders safely, securely, and in a timely manner across India.

At ACI Agro Solution, we aim to deliver your orders safely and reliably across India. Delivery timelines and applicable charges may vary depending on your delivery location and payment method.

1. ORDER PROCESSING TIME

Orders are generally processed within Same day after order confirmation, excluding Sundays and public holidays. During high order volumes or unforeseen circumstances, processing may take longer.

Once your order is dispatched, tracking details will be shared via SMS, email, or other available communication channels.

2. DELIVERY TIMELINES

Estimated delivery timelines after dispatch are:

• METRO CITIES: 2–4 business days.

• TIER 2 AND TIER 3 CITIES: 3–6 business days.

• REMOTE LOCATIONS AND NORTHEAST INDIA: 5–8 business days.

These are estimated timelines and may vary depending on the destination pincode, courier serviceability, weather conditions, holidays, and other logistical factors.

3. SHIPPING CHARGES

Shipping charges are calculated based on the delivery destination and applicable courier rates. The applicable shipping charge, if any, will be displayed at checkout before the order is placed.

Eligible orders with a PRODUCT SUBTOTAL OF ₹999 OR MORE qualify for free standard delivery, subject to the applicable offer terms displayed on the website.

The product subtotal is calculated before adding shipping charges and COD fees.

4. CASH ON DELIVERY (COD) FEE

A fixed ₹30 COD FEE applies to Cash on Delivery orders. This fee is separate from shipping charges and remains applicable to orders qualifying for free delivery, unless a specific offer states otherwise.

5. ORDER TRACKING

After dispatch, customers can track their shipments through the tracking link shared via SMS or email, or through the Orders section of our website where available.

6. DELIVERY DELAYS

Delivery timelines are estimates and may be affected by courier delays, incorrect or incomplete addresses, unsuccessful delivery attempts, weather conditions, public holidays, or circumstances beyond our control.

For assistance with a delayed shipment, please contact our customer support team with your order details.